When you purchase a Phone Card, either online or in a shop, the first dilemma you will encounter when you go to make your first call is to decide which access number should to use.
Which access number to use will depend largely on your own circumstances. We have highlighted below our advice for best use. You may actually be able to make your phone card last longer and make slightly cheaper international calls by finding out the best access number for you to use.
In general most phone cards have a cheaper rate to call from theirLondonaccess number (020). Using the Freephone access number (0800) will normally add between 2p to 5p onto the cost of the call.
Calling from a Landline
Using Freephone (0800) access from a landline – if you use the 0800 access number from your landline, then no charge will be added to your home phone bill. The entire cost of the phone call will be deducted from your phone card. However, if for example you are calling a destination where the rate is 1p per minute, there maybe a (0800) surcharge to pay so you may actually be paying up to around 6p per minute for this call.
Using theLondon(020) access from a landline – In order to find out if theLondonaccess number is a better option for you, you need to figure out how much it costs you to dial an 020 number from your landline phone. Many phone packages include free calls to 01 and 02 numbers anytime or at certain times of the day. If this is the case you can call the 020 access number for free, during these times. This will avoid paying the 0800 surcharge and may lower the cost of the call considerably. Again no charge will be added to your home phone bill.
If you can’t dial an 020 number for free and you decide to use this access number, then the cost of a local call will be charged by your landline provider to your home phone bill.
Calling from your Mobile Phone
All access numbers, 020, 0845, 0800 are all charged calls by your mobile phone provider. If however you have a mobile phone package with free inclusive minutes in the package you can use these to dial the 020 access number to reduce the call rate. For example, if you have 600 free inclusive minutes, then you will be able to call the 020 access number for 600 minutes before you will be charged. Once you have used up all free inclusive minutes your mobile phone company will charge the normal rate for calling the 020 access number.
To summarise –
Calling from landline – if your want the entire cost to come off the phone card use the 0800 access unless you can call an 020 number for free in your home phone package.
Calling from a Mobile – use the 020 access number whilst in your free inclusive minutes, outside this you will be charged by your mobile phone company to dial all the access numbers.





